We will always do our very best to ship your order promptly. If we expect delays, we will contact you to keep you updated.

We use Australia Post to ensure prompt delivery. Purchases cannot be shipped to PO Boxes. Please contact us if you need your parcel shipped to a PO Box and we will do our best to accommodate your request.

If your purchase is being delivered to a business address, please also include the business name at checkout.

Some items in our store are large, bulky and/or heavy and these are excluded from our flat shipping rate. Where an item attracts an additional shipping charge, this is clearly stated in the item description. To purchase a large or bulky item, simply check out as usual and we will contact you to make suitable arrangements for delivery and provide an invoice for the extra shipping cost.

Shipping Costs

Our shipping charges are calculated in the check out for most items, however, for larger and/or heavier pieces may occur higher shipping costs. We will contact you when additional costs are required.

Want to cancel your order?

Please contact us as soon as possible and we will do our best to cancel your order. If the order has been shipped, we will be unable to cancel or offer refunds.

How long will your order take to ship?

If the item you have ordered is in stock, your order will typically be dispatched ASAP, via Australia Post service. Once your order has been carefully packed and dispatched, you will receive a confirmation email with your shipping and tracking details. This allows you to monitor and keep track of your parcel on its journey to you. Depending on your location, shipping can take a number of days.